All posts by Flatpack Jersey

How Can You Reach Me?

Let me count the ways…

Actually, there are seven ways you can contact me at Flatpack Jersey. The easiest way, since you’re here already, is to use the contact form on the right.

You can also follow me on Twitter and then send me a direct message, or just tweet to @Flatpack_Jersey and I’ll get back to you.

When you follow me on Facebook you’ll also be able to send me a private message there, or you can just post to the timeline. Find me at https://www.facebook.com/FlatpackAssemblySuffolk (we also still cover the Suffolk UK area).

Finally, you can just pick up your phone and either call or text me, at 07797 827862.

In the last week alone I’ve had bookings from six of those seven methods. Only the Facebook timeline is yet to break its duck. You can be the first if you like but the enquiry form is right here >>>

Roy

IKEA Hemnes Cabinets

A recent post on here was written to help you estimate how long a job will take and therefore how much it will cost. Naturally, we’ll always try to give you the most accurate quote we can, and if we say the price is guaranteed, then that’s exactly what we mean.

Some items take longer than you might expect, especially compared with equivalent pieces in more simple or basic ranges, and in IKEA’s vast catalogue, their Hemnes items are a good example of this.

The simple way to estimate our working time still stands – roughly 30 minutes or so per box delivered – but Hemnes furniture often comes in two or three boxes rather than one or two. That’s because there are usually lots of struts and stretchers (horizontal bars) to attach and sometimes end panels need assembling, too. Usually, this means that drawer runners will also need attaching, whereas a simpler cabinet might have these already screwed on.

Packing all the pieces safely for transport means you end up with more boxes than you might expect, but that’s a good guide to the time required to build it.

The eight-drawer Hemnes chest that I give as an example in the recent article is a very good example of this. I’ve done a few of these now, and they take me about ninety minutes. You might allow an hour per box if you build it yourself, or about three hours in total, but that will depend on your skill, patience and possibly physical strength.

The four-piece TV unit that I built last week came in seven boxes, and had to be fixed to the wall, so it took me about four hours. It would probably take an inexperienced person the best part of a day.

New Lower Minimum Charge

With immediate effect, I’m introducing a new minimum fee of just £20. This will apply for all smaller jobs, up to about 30 minutes’ work, and replaces the minimum one hour rate that applied before (currently £35)

That means smaller jobs are now more affordable. I can do this because few places in Jersey are difficult to get to, so I’m happy to waive my travel time (and expense).

In fact, I can easily cycle to and from most small jobs, which means my costs are minimal, and I want to pass that saving on to you.

As an example, I assembled four IKEA chairs in about half an hour this week, and four simple tables took about the same amount of time. Not many jobs are quite that simple, but a bedside cabinet or basic small bookcase could take about 30 minutes, too.

Another Return Visit

Apart from words of thanks and appreciation, the best way a customer can tell you they’re delighted with your services is to ask for more.

So it was this week, when I returned to a home I visited about six months ago (see Sheds, Beds and Butchers’ Blocks). This time, it was tables and chairs from IKEA, and nothing too complicated, although they were all new to me.

A couple of hours was enough to assemble a garden table and four folding chairs, two high-back chairs and four coffee tables. Not knowing exactly what I would be facing, I estimated up to four hours’ work, but naturally the customer was delighted when I finished in half the time and for fifty pounds less than quoted.

 

Free Safety Guide

Get your copy!
Get your copy!

I’ve just written and published a free safety guide for those of you who prefer to do your own flatpack assembly. It’s called Ten Top Tips For Completing Your Flatpack Item Safely and Successfully.

Snappy title, eh?

Anyway, you can get it when you go to this page and request your copy. You’ll get immediate access to the PDF for you to save or print.

It could save you time, money and possible injury, so why try to manage without it?

Go here for your copy.

Back in Business

One good thing about this business is that I don’t usually need many tools for any one job. Add to that the small size of the island, and the end result is that I can often cycle to and from assembly jobs with my tools in a pannier or rucksack.

It’s a good way to stay in shape, too, and helps me prepare for a cycle tour I’m hoping to do in September.

So far, so good, but racing home from a small job in town last week I somehow managed to lose my phone. It travelled safely to the job in my saddle bag but bounced out at some point on the way home.

Result: all mentions of ‘call or text 07797 827862’ had to be removed from this website, the Facebook Page and the Facebook ads that I’ve been running for the last two weeks, and replaced with our landline number. It’s amazing how many times the phone number gets mentioned, and I know I missed a few…

But, today we had a call from the police to say my phone had been handed in, and I collected it this afternoon. I already knew it was broken, from trying to call it, but I do now have the SIM card. That’s now in a spare phone, and I’ve just finished (I think) changing all mentions of the phone number back to ‘call or text 07797 827862’.

Of course, you can still use the enquiry form, too, or just email.

Even though I still had calls and email enquiries during the past week, I do feel like I’m back in business now I have the mobile number back again.

And I’ve just remembered I need to update the Twitter page!

What Price a Healthy Back?

Save the pain, in other words, by contacting Flatpack Jersey.

If you’ve built any flatpack furniture before, or built your own shed, you might remember the blistered hands, bashed thumbs, aching back and skinned knuckles – I certainly do!

But experience and skills acquired over many years mean I keep those things to a minimum. Even better, I keep them to myself!

So, apart from the skill and experience I bring to the job of assembling your flatpack furniture, garden buildings and fitness equipment – saving you time and frustration and giving you the finished result you hoped for – perhaps the biggest benefit of employing Flatpack Jersey is your personal health and safety.

What price would you pay to avoid stitches and a strained back, even assuming your time is free? I’d say a healthy back alone is priceless.

Currently, I charge £35 an hour.

If you’d rather build it yourself, read these tips on health and safety first.

Three Tall Pax Wardrobes and Malm Chests

A few wardrobes and chests might not sound like a big job, but the extra-tall version of IKEA’s Pax wardrobes do present some unique problems. In this case, the ceiling wasn’t high enough to build them face-down, as usual, and then lift them into position. Instead, they had to be built standing up. How do you do that, bearing in mind that an eight-foot (244cm) board isn’t going to just stand there while you screw the bits together?

Carefully, is the answer. And successfully. It took a little longer than my preferred face-down method, but everything went together and stayed together. After that, the shelves, rails and drawers were fairly straightforward, although it’s worth pointing out that the more interior fittings you have, the longer you need to allow (especially when you’re paying for my time…). The doors on these tall Pax wardrobes are a doddle, with the two halves of the four hinges simply clicking together – as long as you can lift and control the weight of each door, that is. Once the middle hinges are attached you need to do the bottom one, then you can relax a bit while you do the top hinge. Only one hinge needed any adjustment for all six doors to be perfectly aligned. That’s a wonderful improvement on the old system where you could spend an age getting everything straight.

Bear in mind that the hinges have to go where they have to go, so shelves, drawers, connecting bolts, etc, can’t use the same holes. Experience has taught me to hang one door as a guide before I added all the interior fittings.

The three chests were all from the Malm range but all different – a three drawer one I did last of all, a two-by-three drawer low level chest and a tall narrow one with a mirrored lid. They all went together very nicely although assembling all those drawers did get a mite tedious! There were glass tops for the non-mirrored chests, too, which add a glossy and hard-wearing finish that compliments the high-gloss doors of the wardrobes.

Just the wardrobe door handles to add, and we’re done.

EDIT: Handles were duly added the following evening, once we’d agreed where to fit them (there are no pre-drilled or even pre-marked holes in the doors. In any case, the handles were from B&Q, so the screws would probably be at different centres from IKEA ones.). I measured very carefully, and several times, before drilling a single hole – it’s very easy to make an unsightly and costly mistake.

All done, the final result was very smart and the room as a whole looks bright and stylish.

Summer is Really Here

I didn’t quite hibernate for the winter but I have been busy with other things, including handling enquiries for my Flatpack Suffolk business.

Today, though, I got back into the swing of things with a nice outdoor furniture set from B & Q.

The Elsa rattan effect set (which might be on offer – see your local B & Q) is actually all plastic but made a sturdy enough two-seater ‘sofa’ and two chairs, plus a low table with storage for the seat pads and cushions (supplied). The parts fit together well, with sturdy plastic bolts (spanner supplied) holding everything in place.

There were no instructions supplied – I’m not sure if there usually are – but it all fitted together nicely and felt sturdy enough for my weight – about 78kg.

Here’s their picture of the set: Flatpack Jersey - B&Q Elsa Rattan Effect set

 

Many Happy Returns

Still on the theme of return visits to satisfied customers, this week so far has demonstrated my point – once you provide an excellent service that someone needs or wants, they’ll happily keep coming back to you.

Or, in a service like Flatpack Jersey, they’ll happily have you come back to them.

So far this week, I’ve made four visits to a brand new customer, with a high probability of at least a couple more.

Why?

I can only think it’s the excellent service. There’s really nothing more to it.